SightSync/Developers

SightSync Developer Platform

Integrate AI patient recall
with your PMS

A REST API that connects your practice management system to compliant AI recall calls, appointment sync, and UK regulatory checks, without building any of it yourself.

Start for free Read the docs

// Trigger a recall call — 3 lines

POST https://app.sightsync.io/api/v1/recall
Authorization: Bearer nvc_live_xxxxxxxxxxxxxxxxxxxx
Content-Type: application/json

{
  "patient_id": "pat_01HXYZ..."
}

// Response 202
{
  "success": true,
  "call_id": "c_01HABC...",
  "status": "calling"
}

What's included

Instant recall triggers

One API call triggers the full recall: compliance checks, OFCOM hours, TPS screening, and AI voice delivery.

Compliance built in

Every call is automatically screened against TPS/CTPS registers, checked for OFCOM-permitted hours, and rate-limited to UK calling regulations.

Outcome webhooks

Receive real-time events when a call completes, a patient books an appointment, or opts out, so your PMS stays in sync.

Simple REST API

Bearer-token auth, JSON in and out. No SDKs required. Integrate in an afternoon with standard HTTP from any language.

API endpoints

POST/api/v1/patientsAdd or update a patient recordDocs →
GET/api/v1/patientsList patients due for recallDocs →
GET/api/v1/patients/{id}Fetch a single patient recordDocs →
PATCH/api/v1/patients/{id}Update patient detailsDocs →
DELETE/api/v1/patients/{id}Erase patient data (GDPR right to erasure)Docs →
POST/api/v1/recallTrigger an AI recall call for one patientDocs →
POST/api/v1/recall/batchTrigger recall calls for up to 50 patients at onceDocs →
GET/api/v1/callsList call logs with filtersDocs →
GET/api/v1/calls/{id}Get call status and transcript outcomeDocs →
GET/api/v1/appointmentsList appointments booked via AI recallDocs →
POST/api/v1/appointmentsRecord a manually booked appointmentDocs →
GET/api/v1/usageCurrent billing period usage and daily breakdownDocs →
GET/api/v1/webhooksList webhook endpoints and delivery logsDocs →
POST/api/v1/webhooksRegister a webhook endpointDocs →
DELETE/api/v1/webhooksRemove a webhook endpointDocs →
GET/api/v1/data-requestsList GDPR data subject requestsDocs →
POST/api/v1/data-requestsSubmit a GDPR data subject requestDocs →
POST/api/v1/agentRun an AI recall campaign from a plain-English goalDocs →

All endpoints require Authorization: Bearer nvc_... header. Full API reference →

API pricing

For PMS vendors and developers building integrations. Includes dedicated call volume, usage tracking per practice, and webhook delivery.

Already a SightSync practice? Practice plans start at £199/mo — your existing plan already includes full API access at no extra cost.

Free

£0Free forever

Use all API endpoints with your practice account at no extra cost.

  • Full API access (all 18 endpoints)
  • API key generation in Settings
  • Live recall triggers (uses your plan quota)
  • Patient sync, appointments & usage APIs
  • Documentation & email support
Get started free

Starter API

£149/month

51p per call after 300

For single-practice PMS vendors building their first integration.

  • 300 live recall triggers / month included
  • Real AI calls to patients
  • All compliance checks (OFCOM, TPS/CTPS)
  • Appointment & usage data sync
  • Email support
Contact us to get started
Most popular

Growth API

£399/month

51p per call after 1,000

For multi-practice groups and established PMS platforms.

  • 1,000 live recall triggers / month included
  • Usage tracking per practice
  • Webhooks for call and booking events (beta)
  • 120 API requests / minute per key
  • Priority email + Slack support
Contact us to get started

Enterprise

CustomCustom pricing

Volume discounts available

For national PMS vendors, large groups, or custom integrations.

  • Custom call volume included
  • Dedicated onboarding & integration support
  • Custom compliance configurations
  • SLA agreement
  • Dedicated account manager
Contact us

All plans billed monthly. Overage calls are charged at 51p per connected call. A connected call is any call answered by a person or that reaches voicemail. Ring-no-answer calls are free. Added to your invoice automatically on the 1st of each month.

Ready to integrate?

Get an API key in under a minute. Your practice account gives you full access to every endpoint at no extra cost.

Get a free API keyTalk to an engineer →